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Progressive data capture, also known as progressive profiling, is the systematic approach of collecting customer data piece-by-piece over time. With progressive data capture, you'll never ask your customer the same question twice!
Traditional methods of data collection (buying customer data, tracking customer behavior) can often lead to irrelevant experiences and eroded trust between a customer and brand. With progressive data capture experiences, customers are in charge of the data they share. Data is voluntarily given and used immediately to deliver value for the customer.
Progressive data capture involves asking users one or two well-timed questions, and is incentivized with transparent value-exchange. Whether the reward be in the form of personalized content, a coupon code, or loyalty points – you can ensure your customers will love participating in each data capture experience.
Data shared directly from your customers is the most accurate, valuable data your brand can earn. Information about your customers’ likes/dislikes, values, needs, and other preferences cannot be learned any other way.
Data collected via Wyng experiences can be used instantly within Wyng to personalize your website. Or, sync the data in real-time to any of your existing technology stack to deliver personalized experiences across multiple channels.
Commonly used on product details, articles or blog pages, contextual preferences are tiny code snippets that can be embedded in landing pages and emails so customers can easily indicate their likes, needs, and interests. The mechanism allows for collecting of preferences without any disruption to customers' browsing patterns, such as a like or save button.
Want more email opt-ins from anonymous website traffic, without interrupting the customer's browsing experience? Conversational opt-ins allow brands a unique opportunity to engage your customers in a two-way dialogue. Ask one, relevant question about your customer's goals or preferences, and deliver a personalized product recommendation or coupon code in exchange for their email.
Discover customer preferences incrementally, one click at a time. Increase conversion and instantly deliver relevant content by asking simple, one-click questions. Sequence questions across pages and sessions with Wyng's unique ability to unify visitor activity, resulting in highly personalized and trusted customer journeys.
Empower customers to manage their data securely through a login portal, where they can update their data at anytime. Use preference centers to consolidate and centralize information from multiple sources - communication preferences, wishlists, demographic information, recent purchase history, interests, and more.
Build new experiences in minutes with dozens of pre-made templates and your own custom component library.
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Data Unification for many different types of user IDs from any system, including cookies and more, are supported natively in the Wyng platform.
Built-in consent, privacy policy, and encryption features ensure compliance with enterprise data privacy and security standards.
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